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Organizers:




15th Exhibition and Conference on
Banking/Retail Automation and Self-Service

EVENT CONCLUDED

October, 19 - 20, 2005

Frei Caneca Convention Center
Rua Frei Caneca, 569 4º Floor      São Paulo, SP - Brazil


"Focus on the Customer:
Technologies, Solutions and Services in Search of Competitive Differentiation"

SPONSORS:

 

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Description

 


ABACO – Exhibition and Conference on Banking/Retail Automation and Self-Service is the pioneer Banking Automation event in Brazil. Launched in 1989, it combines banking and retail automation with self-service, considering the high synergy of these three areas. Along the 90s the event had large national and international relevance, helping the dissemination and implementation of the main technologies that were adopted by the banks in the country. It had an interruption after its 11th edition, in 1999, but resumed through other related events: CREDIT – Exhibition and Conference on Credit Technologies and Services, in 2001 and three editions of AA/Auto-Atendimento (Self-Service) – Exhibition and Conference on Products, Services and Technologies for Self-Service, in 2002 to 2004.

ABACO is an event aimed at high and medium IT banking and retail management professionals, with a two days agenda, covering the main banking/retail automation and self-service subjects like: In Store Banking, Branch and Store Automation, Back Office, ATM and other resources Sharing, IT Governance, Outsourcing, Free Software, Payment Systems, Electronic Banking and Virtual Stores, Credit Technologies, Logistics, Security, RFID, Voice Recognition, VoIP, Wireless, among others.

ABACO/2005, the 15th edition will take place on the 19th and 20th of October, at the Frei Caneca Convention Center, in São Paulo, Brazil. The conference will have about 20 presentations in the 2 days of the event, from 8:45 am to 06:30 pm, and requires a registration. The final sessions in the two days of the conference will be open to previously listed visitors, and will consist of 8 presentations by the leading players in banking/retail automation and self-service, to tell the audience about their vision on the main challenges, trends and solutions to the market in the near future. The exhibition will be open freely to the interested visitors, on the two days of the event, from 12:00 pm to 08:00 pm. The admittance is authorized by exhibitors invitations or by a listing that can be provided previously by Internet or on site.
 

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At-a-Glance

 

(Place the mouse over the colored areas to see the description. Click to visit.)

Conference (registration R$ 590) Open Sessions (participation subject to confirmation) Exhibition (free admission) Conference (registration R$ 590) Open Sessions (participation subject to confirmation) Open Session - Celebration in Honor of Pioneers Exhibition (free admission)
 

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Supporters

 

 

   
       
           

ABBC - Associação Brasileira de Bancos
ABBI - Associação Brasileira de Bancos Internacionais
ABT - Associação Brasileira de Telemarketing
ABVA - Associação Brasileira de Vendas Automáticas
ACSP - Associação Comercial de São Paulo
AFRAC - Associação dos Fabricantes e Revendedores de Equipamentos para Automação Comercial
ALSHOP - Associação Brasileira de Lojistas de Shopping
ASBACE - Associação Brasileira de Bancos Estaduais e Regionais
CÂMARA - E.NET - Câmara Brasileira de Comércio Eletrônico
FCDLESP - Federação das Câmaras de Dirigentes Lojistas do Estado de São Paulo
FESESP - Federação de Serviços do Estado de São Paulo

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Conference

 


ABACO/2005 Conference will be held over two days. The conference agenda is being established and is shown below in a preliminary condition. To attend the full conference, registrations will be required and may be submitted through forms available at this site or by phone (11) 3051-3159. On both days of the event, the final sessions from 16:30h to 18:30h will be open for the general visitors provided a specific form is previously filled up and submitted, and are subject to confirmation by the organizers. All the attendees registered regularly for the conference will be free to attend the open sessions independently of confirmation.


CONFERENCE

Wednesday, October 19, 2005
Agenda subject to changes

Registration required sessions (to attend):

08:15
08:45

Registration

08:45
09:00

Welcome

09:00
10:00

CRM METAMORPHOSIS: FOCUSSING THE PROFIT GENERATING CUSTOMER
Candido Leonelli, Diretor Departamental de Relacionamento com o Cliente, BRADESCO

10:00
11:00


TRANSACTION MIGRATION FROM THE TELLER TO OTHER BANKING CHANNELS: WHAT ELSE CAN BE DONE?
João Abud Junior, Presidente, DIEBOLD PROCOMP


 

11:00
1
1:15

Coffee Break

11:15
12:
00

CORPORATE SELF-SERVICE: ELECTRONIC CHANNEL BENEFITS
Marcos Alexandre Cavagnoli, Diretor de Canais/Atendimento, CITIBANK

12:00
12:45

FROM PRODUCT LISTS TO REVERSE AUCTIONS: EVOLUTION OF SERVICES AND TECHNOLOGY FOR ELECTRONIC PURCHASING
Eduardo Aziz Nader, CEO,
MERCADO ELETRÔNICO

12:45
1
3:45

Luncheon

13:45
1
4:15

Exhibition Review

14:15
14:50

WIRELESS TECHNOLOGIES IN DATA NETWORKS AND AUTOMATION
Estevão Alves de Andrade, Gerente de Tecnologia, PARKS

14:50
15:25

MANAGING AND FIGHTING ELECTRONIC FRAUD
Marcelo Fiori, Diretor de Tecnologia, OPEN CS

15:25
16:00

FROM eTOM TO ITIL: HOW TO USE SLA MANAGEMENT FOR YOUR BUSINESS PRODUCTIVITY
Sérgio Mainetti Jr., Diretor, VISIONNAIRE

16:00
16:30

Coffee Break

16:30
18:30

Open Sessions (see below or click here)



OPEN SESSIONS

Wednesday, October 19, 2005
Agenda subject to changes

Sessions open for the general visitors provided a specific form is previously filled up
and submitted, and are subject to confirmation by the organizers (to attend):

 

PRESENTATIONS BY LEADING PLAYERS ON
BANKING AND RETAIL AUTOMATION

GENERAL THEME:

"PRESENT MARKET CHALLENGES IN BANKING AND RETAIL
AND THE TRENDS AND SOLUTIONS FOR NEAR FUTURE"
 

16:30
17:00

Laerte H. Fagundes Jr., Industry Solution Executive - LA, IBM

17:00
17:30

Nori Antonio Ritter Lermen, Diretor Comercial, PERTO

17:30
18:00

Julio Vulherme Ferreira, Consultor de Soluções, EMBRATEL

18:00
18:30

Milton Isidro, Presidente, SAS

18:30
20:00

Exhibition Review

 

CONFERENCE

Thursday, October 20, 2005
Agenda subject to changes

Registration required sessions (to attend):

08:15
08:45

Registration

08:45
09:00

Agenda information

09:00
10:00


BACK OFFICE AUTOMATION: HOW TO REDUCE COSTS THROUGH AUTOMATIC DOCUMENT PROCESSING
Virgilio Rocca, Diretor de Soluções BPO - Mercado Serviços Financeiros, XEROX


 

10:00
11:00


TECHNOLOGY APPLIED TO BANKING BUSINESS
Gustavo Francisco Ipolito, Gerente de Desenvolvimento de Negócios, SIEMENS


 

11:00
1
1:15

Coffee Break

11:15
12:
00

THE RETAIL TRANSFORMATION AND THE ROLE OF IT
Emílio Carlos Zanconato, Diretor de TI, MAGAZINE LUIZA

12:00
12:45

RFID: THE USAGE EXPERIENCE AND THE POTENTIALITY OF APPLICATION
Manoel Laranja, Gerente de Marketing, HP

12:45
1
3:45

Luncheon

13:45
1
4:00

Exhibition Review

14:00
1
4:30

ADVANCED ENERGY PROTECTION SYSTEMS
André Bueno, Diretor de Engenharia, RTA

14:30
15:30


THE FUTURE OF ELECTRONIC PAYMENTS
Eduardo Chedid, Vice-Presidente de Produtos, VISA


 

15:30
16:15


TECHNOLOGY AS SHARING, CONVERGENCE AND INTEGRATION
Claus Vieira, CEO, TECBAN


 

16:00
16:30

Coffee Break

16:30
19:15

Open Sessions (see below or click here)



OPEN SESSIONS

Thursday, October 20, 2005
Agenda subject to changes


Sessions open for the general visitors provided a specific form is previously filled up
and submitted, and are subject to confirmation by the organizers (to attend):

 

PRESENTATIONS BY LEADING PLAYERS ON
BANKING AND RETAIL AUTOMATION

GENERAL THEME:

"PRESENT MARKET CHALLENGES IN BANKING AND RETAIL
AND THE TRENDS AND SOLUTIONS FOR NEAR FUTURE"

 

16:30
17:00


Fourth Generation Branch: What Can be Expected From It?
João Abud Junior, Presidente,  DIEBOLD PROCOMP


 

17:00
17:30

Carlos Maurício Guizelli, Diretor Comercial, ITAUTEC

17:30
18:00

(Speaker to be defined), MICROSOFT

18:00
18:30

José Flávio Franco, Diretor de Soluções de Indústria - Mercado Financeiro, Governo e Serviços, SAP

18:30
19:15

Celebration Session in honor of Banking and Retail Automation Pioneers (see below or click here)

 


OPEN SESSION

Thursday, October 20, 2005
Agenda subject to changes


Sessions open for the general visitors

18:30
19:15

Celebration Session in honor of Banking and Retail Automation Pioneers

GUESTS ALREADY
CONFIRMED:

- Aluízio Borges
- Antonio Galvão Vasconcelos
- Antônio Di Gianni
- Arnon Schreiber
- Candido Leonelli
- Carlos Augusto Rodrigues Carvalho
- Carlos Eduardo Corrêa da Fonseca (Karman)
- Celso Mellon Raggio (In Memoriam)
- Dinar G. Gigante
- Edson Fregni
- Eduardo da Silva Magalhães Jr
- Elio Boccia
- Enrico Castellano
- Eric Jan Roorda
- Francisco Sanchez
- Geraldo Toledo de Moraes
- João Regis da Cruz Neto
- J. P. Martinez
- Manoel Horácio Emboaba da Costa
- Manoel Cabete (In Memoriam)
- Múcio Dória
- Orestes Hypólito
-
Renato Cesar Mascaretti
- Renato Cuoco
- Ricardo Zaccaro de Queiroz
- Wilson Ruggiero
- Wilton Santos Jr
- Zemar Carneiro de Rezende (In Memoriam)
 

19:15
20:00

Closing Cocktail Reception

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Exhibition

 


 

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To Attend

 

There are two ways to participate at the ABACO/2005 event:

  • As an attendee, to participate in all of the event including the 2 days  presentations, besides visiting the exhibition. This requires a registration. Please click here to download the English registration form.

  • As a visitor, with free access to the exhibition and to the open sessions of the conference (on the two days of the event). If you want to visit only the exhibition, all you have to do is to fill up and send a form available at this site (in Portuguese), and get the invitation that will be sent to you by e-mail. In that case just click here. If you want additionally to attend the open sessions you will have to fill and send another form (also in Portuguese) and, in this case, await for a confirmation. This form is available clicking here.


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To Exhibit

 


ABACO/2005 brochure for exhibitors, with all the necessary information for your decision to exhibit and/or sponsor the show, is available in pdf for download by clicking on the corresponding image below. The Exhibitor Manual is also available. If you need any further assistance please send us an e-mail. Thank you for your interest in ABACO/2005.

Click on the image below
to download the Brochure
in a pdf version (873 KB)
Click on the image below to
download the Exhibitor Manual
in a pdf version (809 KB)
   

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